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Online documentation is a web resource containing the information that a company wants to share with potential customers, clients, partners, etc. Sometimes, online documentation can be called a documentation portal, support portal, or a knowledge base.

Process documentation serves as a roadmap for your projects. It's a critical tool you leverage to onboard new hires, track large revenue-generating projects, and provide an overview of everything the company is working on.

Software documentation tools streamline the process of creating and managing documents by making writing or distributing documentation faster and easier. Many documentation tools allow you to publish your documents once complete and distribute them to internal teams or external users.

Online documentation software helps you create both public and private documentation for your customers and employees respectively. It comprises powerful features that assist you at every step of content creation, right from authoring and editing to designing and publishing.

The four kinds of documentation are: learning-oriented tutorials. goal-oriented how-to guides. understanding-oriented discussions. information-oriented reference material.

In the software development process, software documentation is the information that describes the product to the people who develop, deploy and use it. It includes the technical manuals and online material, such as online versions of manuals and help capabilities.

How to Write Software Documentation in 7 Simple Steps Understand the Purpose and Audience of the Document. Jot Down Important Questions. Outline Technical Documentation. Gather the Required Information. Write Documentation Drafts. Leverage Good Documentation Visuals. Perform Final Editing.